Terms and Condition

Terms and Conditions

Welcome to Glaciers Apparel!
By using our website and placing orders, you agree to the following terms and conditions. Please take a moment to read them carefully.

1. Introduction

These Terms and Conditions govern your use of the Glaciers Apparel website and the services we offer. By accessing or using our website, you agree to comply with these terms. If you do not agree with any part of these terms, please do not use our services.

2. Product Information

  • All products listed on our website are described as accurately as possible. However, due to differences in screen settings, colors may appear slightly different in person.

  • All prices are listed in USD and are subject to change without prior notice.

3. Order Acceptance & Cancellation

  • When you place an order, you will receive a confirmation email. This does not constitute order acceptance. We reserve the right to cancel or refuse any order at our discretion.

  • Order Cancellation: You may cancel your order within 24 hours of purchase for a full refund. No cancellation fees will be applied. Cancellations after 24 hours may not be accepted.

4. Payment

  • We accept all major payment methods, including credit/debit cards and PayPal.

  • All payments are processed securely via trusted payment gateways. We do not store any payment information on our servers.

5. Shipping and Delivery

  • Free shipping is offered on all orders.

  • Orders are typically delivered within 6–10 business days.

  • Orders placed before 5:00 PM (GMT) are processed the same day; orders placed afterward are processed the next business day.

  • We use reliable shipping partners such as FedEx for delivery.

6. Returns and Exchanges

  • We offer a 30-day return and exchange policy for items in original condition, unused, and with tags attached.

  • Customized items are non-returnable.

  • You must contact us within 24 hours of receiving your order to request a return or exchange.

  • Refunds are processed within 5 business days after inspection of the returned item.

  • Shipping fees are non-refundable unless the item received is defective or incorrect.

7. Defective or Incorrect Products

If you receive a defective or incorrect item, please contact us within 24 hours of delivery. We will either send a replacement or issue a full refund.

8. Customer Support

If you have any questions, feel free to contact us:

9. Limitation of Liability

Glaciers Apparel is not liable for any direct, indirect, incidental, or consequential damages resulting from the use of our website or products. We do not guarantee the website will be free from errors or interruptions.

10. Privacy and Data Protection

We respect your privacy. For details on how we collect, use, and safeguard your data, please refer to our Privacy Policy.

11. Modifications

We reserve the right to modify these Terms and Conditions at any time without prior notice. Changes will be effective immediately upon posting on this page.

12. Governing Law

These Terms and Conditions are governed by the laws of the United States, and any disputes shall be resolved in the courts of the United States.