Frequently Asked Questions (FAQ)

Your Questions Answered

1. What is your shipping policy?

We ship orders using reliable carriers such as FedEx, with delivery typically completed within 6–10 business days.

  • Handling time: 3–5 business days

  • Transit time: 3–5 business days

  • Shipping is available worldwide.

You will receive a tracking number by email once your order is shipped.

2. Do you ship internationally?

Yes, Glaciers Apparel offers international shipping. We ensure our products meet high global quality standards and are securely packaged for delivery.

3. How can I track my order?

Once your order is shipped, you will receive a confirmation email with a tracking number. You can also use our Track Your Order page to check the latest shipping status.

4. What payment methods do you accept?

We accept secure payments via:

  • PayPal

  • Credit and Debit Cards

  • Other common payment methods (depending on your location)

All transactions are SSL-encrypted and secure.

5. Is it safe to order from your website?

Yes. Glaciers Apparel is committed to data protection and customer security. We use industry-standard encryption and security protocols to ensure your information is safe.

6. Do I need an account to place an order?

No. You can checkout as a guest, or create an account to track orders and save your details for faster future purchases.

7. Can I cancel or change my order?

You can request a cancellation or size change before the order is shipped.
Contact us immediately at:

Once your order is shipped, changes or cancellations cannot be made.

8. Where are you located?

Our business operates from:

Address:
Glaciers Apparel 1351 Konihowski Road Saskatoon, S7S 1L5 Saskatchewan, Canada

9. How can I contact customer support?

We’re happy to assist you: