Privacy Policy

Effective Date: February 01, 2026

Glaciers Apparel (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website.

By accessing or using our website, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

When you visit or make a purchase from our store, we may collect the following information:

Personal Information

  • Full name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment details (processed securely via third-party gateways)

  • Order history

  • Customer support communications

Automatically Collected Information

  • IP address

  • Browser type and device information

  • Pages viewed and browsing activity

  • Cookies and usage data

We only collect information necessary to process orders and improve our services.

2. How We Use Your Information

We use collected information to:

  • Process and fulfill orders

  • Ship products and provide tracking updates

  • Communicate regarding orders or inquiries

  • Prevent fraud and ensure secure transactions

  • Improve website performance and customer experience

  • Comply with legal and regulatory requirements

We do not sell, rent, or trade your personal information to third parties.

3. Payment Information

All payments are processed securely through trusted, PCI DSS-compliant payment providers.

Glaciers Apparel:

  • Does not store full credit card numbers

  • Does not have direct access to complete payment credentials

  • Uses encrypted SSL/TLS technology for secure transactions

For more details, please refer to our Payment Policy page.

4. Sharing of Information

We only share necessary information with:

  • Payment processors (for transaction authorization)

  • Shipping carriers (for order delivery)

  • IT and website service providers (for hosting and security)

  • Legal authorities when required by law

Shipping partners receive only the information required to deliver your order (name, address, phone number).

We do not authorize third parties to use your data for unrelated marketing purposes.

5. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

  • Remember items in your shopping cart

  • Improve site functionality

  • Analyze website traffic

  • Enhance user experience

You may disable cookies in your browser settings. However, doing so may affect website functionality.

We may use third-party analytics tools (such as website performance tracking services) to improve user experience. These tools do not collect sensitive payment details.

6. Data Security

We implement industry-standard technical and organizational safeguards to protect your personal information, including:

  • SSL encryption

  • Secure hosting infrastructure

  • Restricted internal data access

  • Fraud monitoring systems

While no online platform can guarantee 100% security, we take reasonable steps to protect your information.

7. Data Retention

We retain personal information only for as long as necessary to:

  • Fulfill orders

  • Provide customer support

  • Comply with legal obligations

  • Resolve disputes

  • Enforce agreements

When data is no longer required, it is securely deleted or anonymized.

8. Your Privacy Rights (Canada & United States)

Depending on your location, you may have the right to:

  • Request access to your personal information

  • Request correction of inaccurate information

  • Request deletion of your data (subject to legal obligations)

  • Withdraw consent where applicable

To exercise your rights, please contact us using the details below.

We respond to verified requests within a reasonable timeframe in accordance with applicable privacy laws.

9. Children’s Privacy

Our website and services are not directed to individuals under the age of 18.
We do not knowingly collect personal information from minors.

10. Policy Updates

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Updates become effective once published on our website.

We encourage customers to review this page periodically.

11. Contact Information

 

Legal Name: Glacier Apparel
Trade Name: Glaciers Apparel
Entity Number: 102210683

📍 Address
1351 Konihowski Road, Saskatoon, Saskatchewan S7S 1L5, Canada

📞 Phone
+1 (306) 713-3445

✉️ Email
info@glaciersapparel.com

🕘 Business Hours
Monday – Friday: 9:00 AM – 5:00 PM
Time Zone: GMT-05:00 (Eastern Standard Time – Toronto)

🛠 Support Hours
Monday – Friday: 9:00 AM – 5:00 PM
Time Zone: GMT-05:00 (Eastern Standard Time – Toronto)

🚫 Closed
Saturday & Sunday